Introduction
This Privacy Policy outlines how Game Vibes collects, uses, discloses, and safeguards your personal information when you visit our website and interact with our restaurant, Offline Poker experiences, Card Lounge, and Poker Tables. It is designed for guests enjoying our contemporary dining, live poker evenings, Card Room experiences and social offline poker gatherings at our Australian venue.
By accessing our website or engaging with our restaurant, Poker Lounge, Card Room or dedicated Poker Tables, you agree to the handling of personal information in line with this Privacy Policy and applicable Australian privacy law.
Information We Collect
We may collect personal information that you choose to provide when you use our website or contact our team about dining and Offline Poker Nights. This can include details shared when you explore Card Lounge events, request a Private Card Room, or organise Poker Tables for a group.
Information we may collect includes:
- Identification details such as your name
- Contact details including your email address and phone number
- Details provided in reservation, function or contact forms for services such as restaurant bookings, Offline Poker Nights, Card Room or Poker Lounge bookings, and Poker Table reservations
- Preferences you share around seating, accessibility, dietary requests or how you would like to enjoy our Offline Poker experiences and Card Lounge atmosphere
- Any other information you choose to provide when you communicate with us about our restaurant, social poker groups, or private Poker Table sessions
We may also collect limited technical information when you browse our website, such as browser type, device type and general usage data, to help us understand how visitors engage with our restaurant and offline poker content.
How We Use Your Information
Your information is used to provide, improve, and personalise our services across the restaurant, Offline Poker Nights, Card Lounge and Card Room. This supports a smooth and enjoyable experience every time you visit Game Vibes.
We may use your personal information to:
- Manage and confirm restaurant and Poker Table reservations, including dedicated Poker Tables in the Card Lounge or Private Card Room
- Coordinate Offline Poker Nights, beginner-friendly sessions and social poker groups, including table allocations and guest lists
- Respond to enquiries about our menu, Poker Dining, Card Lounge atmosphere, live poker evenings and Private Card Room options
- Communicate with you about changes to a reservation, an Events schedule or special Offline Poker experiences you have expressed interest in
- Send you information or updates (where permitted) about Card Lounge events, social poker gatherings, new Offline Poker Nights or restaurant experiences
- Improve our website, content and hospitality services by understanding how guests use our online information about Offline Poker, Poker Tables and restaurant offerings
- Support safety, security and venue management, including where we need to contact you about an event or function
We only use your personal information in ways that are reasonably necessary for running Game Vibes as an Australian restaurant, Poker Lounge and Card Room destination, or as otherwise required or authorised by law.
Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyse site traffic relating to Offline Poker, and remember your preferences. These tools help us keep the site easy to navigate for guests exploring restaurant menus, Poker Tables, Card Lounge events and Private Functions.
Cookies may be used to:
- Remember your preferences when viewing pages about Offline Poker Nights, Card Room options and Poker Dining experiences
- Understand which parts of our website are most popular, such as the Offline Poker, Lounge, Tables, Events and Reservations pages
- Support basic website functionality and security
You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. Please note that disabling cookies may affect how certain features operate when you browse details about our restaurant, social poker evenings or Card Lounge experiences.
Disclosure of Personal Information
We do not sell your personal information.
In some cases, personal information may be shared with trusted Australian service providers assisting us with operations like reservations, guest communications, website hosting or event coordination. These providers may help us manage restaurant bookings, Offline Poker Night lists, Card Lounge guest experiences or Poker Table allocations.
Where personal information is disclosed to third parties, it is shared only to the extent reasonably necessary for them to perform their services for Game Vibes, and we expect them to handle your information in accordance with applicable privacy laws and contractual obligations.
We may also disclose personal information where required or authorised by Australian law, or to protect the safety and wellbeing of our guests, team members and wider community during restaurant or live poker evenings.
Data Security
Game Vibes takes the security of your information seriously. We implement reasonable measures to protect the integrity and confidentiality of data, whether it relates to dining, Card Room bookings, or Poker Table reservations.
These measures may include:
- Restricting access to personal information to authorised team members and trusted service providers who need it to support restaurant and Offline Poker operations
- Using secure systems and practices to manage reservation details for the restaurant, Card Lounge, Poker Tables and Private Card Room experiences
- Monitoring our digital environment for unusual activity where appropriate
While we strive to protect your information, no method of data transmission or storage is completely secure. We encourage you to contact us directly if you have concerns about how your information is stored in connection with Offline Poker Nights, Card Room events or restaurant services.
Accessing and Correcting Your Information
You have the right to access, update, or correct your personal details held by us, subject to any limitations under Australian privacy law. This can include information connected to restaurant bookings, Poker Table reservations, Offline Poker Nights, Card Lounge guest lists or Private Card Room arrangements.
If you would like to request access to, or correction of, the information we hold about you, please contact us using the details on our Contact Us page. To help us respond, please include enough information to identify your reservation, event, or interaction with our Poker Lounge or restaurant services.
We may need to verify your identity before processing your request and will aim to respond within a reasonable timeframe.
Third-Party Links
Our website may contain links to external sites for convenience, such as local event partners, hospitality suppliers or community organisations that complement our restaurant and offline poker offerings. These external sites operate independently from Game Vibes.
Please note that we are not responsible for the privacy practices, content or security of these other websites. If you follow a link from our Offline Poker, Lounge, Tables, Events or Reservations pages, we encourage you to review the privacy policy of any external site you visit.
Children's Privacy
Game Vibes is committed to protecting the privacy of young visitors. Our restaurant and Offline Poker experiences are designed primarily for adults enjoying live card room settings and social hospitality, and we do not knowingly collect personal information from children under the age permitted by law.
If you believe that a child has provided personal information to us in connection with restaurant bookings, Offline Poker Nights, Card Lounge events or Poker Table reservations, please contact us promptly via the Contact Us page so we can review and, where appropriate, delete that information.
Updates to This Policy & Contact
We may update this Privacy Policy from time to time to reflect changes in our restaurant operations, Offline Poker offerings, Card Lounge experiences, or Australian privacy requirements. The updated version will be posted on this page with an updated review date.
If you have any questions about how your information is handled, would like to provide feedback, or wish to exercise your rights in relation to personal information used for restaurant services, Poker Tables, Offline Poker Nights or Card Room bookings, please contact us via the details listed on the Contact Us page.
When you get in touch, please include information about your interaction with Game Vibes, such as whether your enquiry relates to a restaurant reservation, private Offline Poker evening, Card Lounge booking, Corporate Card Room event, or general website enquiry. This helps us respond efficiently and respectfully.